Title VI of the Civil Rights Act of 1964

Title VI Notice of Protection Against Discrimination

Fulton County Transit Authority operates its programs without regard to race, color and national origin. To request or receive additional information on its discrimination obligations, including its complaint procedures, please contact the person listed below:

Fulton County Transit Authority
PO Box 1601
Fulton, KY 42041

Telephone: 270-472-0662

Email Address: j.johnsonfcta@gmail.com

To file a discrimination complaint, the written complaint must be filed to the address above within 7 days of the alleged discrimination. To accommodate limited English proficient individuals, oral complaints to be documented and/or translated may also be given at the above address. Written complaints may also be filed with the U. S. Department of Transportation/Federal Transit Administration (FTA) no later than 180 days after the date of the alleged discrimination, unless the time for filing is extended by FTA.

For more information, you can read the Title VI Notice to Beneficiaries.

ADA Paratransit eligibility determination process will be made through self-certification with professional verification as needed. Persons with temporary disabilities may be considered ADA Paratransit eligible through in person assessment. An application is considered complete once the person has provided all of the information required. Applicants will be notified in writing of the initial notification determination of eligibility. Determination of non-eligibility must state the reasons for the finding. Individuals are permitted to request an appeal within 60 days of the initial eligibility decision. Applicants are granted presumptive eligibility if a determination has not been made within 21 calendar days of the submission of a completed application or 30 days of an appeal. FCTA may require individuals periodically reapply for ADA Paratransit eligibility determination every 2 -5 years.

ADA Paratransit Service Hours are Monday through Friday, 5 a.m. until 10 p.m.

Contact for ADA Paratransit Suspension - Joy Johnson - j.johnsonfcta@gmail.com or 270-472-0662 Extension 5.

Complementary Paratransit service will be provided to visitors outside of this region if these individuals have been certified as "ADA Paratransit Eligible" by any public entity. Certification will be honored for up to 21 days of Paratransit service. Paratransit service will be provided by a personal care attendant (PCA) traveling with an eligible rider. In addition to a PCA, that service will be provided to one (1) companion accompanying an eligible rider. Companions must be charged the same fare as the eligible rider and the PCA must ride free.

No-Show Suspension Policy - FCTA may suspend Paratransit service to those persons who establish a pattern of practice of missing scheduled rides. Before service can be suspended under this provision, individuals will be provided an opportunity to appeal the proposed suspension.

 

FCTA will be closed on the following holidays:

New Year's Day

Memorial Day

Independence Day

Labor Day

Thanksgiving

Christmas 

Services will be closed when roads are hazardous. FCTA resumes service as roads are cleared.

Location

Our office is located at 302 Eastwood Drive Fulton, Kentucky.

In order to mail something to FCTA, please use P.O. Box 1601, Fulton, Kentucky 42041

Mayfield Office

313 N. 9th Street

Mayfield, KY 42066

270-356-1360 Anything needed to mail to Mayfield office should be sent to FCTA P.O. Box 1601, Fulton, Kentucky 42041

Contact Webmaster: webmaster.fcta@gmail.com

Operating Hours

5 a.m. until 10 p.m. Monday - Friday

Holidays Observed by FCTA

(Offices will be closed. Only limited medical trips will be made.)

* New Years Day

* Memorial Day

* Independence Day

* Labor Day

* Thanksgiving Day

* Christmas Day

Services will be closed during inclement weather when roads are hazardous. FCTA will resume services when roads are cleared.

Call Us

270-472-0662 (Main Number)

270-472-5115 (HR Building)

270-472-0668 (Fax)

866-247-2025 (Toll Free)

270-356-1360 (Mayfield Office)

844-575-9676 (GRITS)

TTY/KY Relay Service: Dial 711

 

FCTA is an Equal Opportunity Employer/Affirmative Action

 

This publication is also available in alternative formats.

For information on those, LEP or Reasonable Modification/Accommodation requests, please contact Kenney Etherton at 270-472-0662 Extension 7.

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